About Jeannette Weber

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Jeannette is passionate about... user-centred, participatory approach, elderly care, social care, qualitative research, co-creation, cultural change, transformation of culture, strategic, digital transformation, organisational change, co-design, employee experience, concept development, customer experience and future scenario

I am a senior service designer at service works, a service design consultancy based in Cologne, Germany. I have a master’s degree in Integrated Design and enjoy using design to guide change in the most diverse places and contexts, from China to the Ukraine, from municipalities to law firms.
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Touchpoint Article

The Challenges of Unlearning Company Culture
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