To celebrate Service Design Day, Indeed invited people interested in Service Design to an afternoon workshop and an after work talk & networking event on June 1st in Hamburg in cooperation with the Service Design Network. The workshop was a proper first step to implement Service Design Thinking in organizations. The focus was on explaining the core of this methodology and shed light on business areas that it can be used for. The ensuing talk and networking evening was a deep dive into Service Design Doing with smart lectures from VW and Lloyds Bank.
Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER
In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.