To celebrate Service Design Day, Indeed invited people interested in Service Design to an afternoon workshop and an after work talk & networking event on June 1st in Hamburg in cooperation with the Service Design Network. The workshop was a proper first step to implement Service Design Thinking in organizations. The focus was on explaining the core of this methodology and shed light on business areas that it can be used for. The ensuing talk and networking evening was a deep dive into Service Design Doing with smart lectures from VW and Lloyds Bank.
Touchpoint Roundtable: Smart Service Design
Join editors and authors of the most recent issue of Touchpoint for a roundtable discussion on 'Smart Service Design'