Recap of this year's Service Design Day 2018 event at INDEED Hamburg in cooperation with the SDN German Chapter

On June 1st, INDEED in Hamburg celebrated Service Design Day in cooperation with Service Design Network and support from the SDN German Chapter!

To celebrate Service Design Day, Indeed invited people interested in Service Design to an afternoon workshop and an after work talk & networking event on June 1st in Hamburg in cooperation with the Service Design Network. The workshop was a proper first step to implement Service Design Thinking in organizations. The focus was on explaining the core of this methodology and shed light on business areas that it can be used for. The ensuing talk and networking evening was a deep dive into Service Design Doing with smart lectures from VW and Lloyds Bank.

 -- Picture (c) by INDEED
Picture (c) by INDEED

Opened by Prof. Birgit Mager, Co-Founder & President of the International Service Design Network and Karel J. Golta from INDEED, and Dr. Thomas Abrell and Roman Schöneboom from Volkswagen and Lloyds Bank told the plain truth about Service Design Doing in their companies. Key quote: "If you work with people who know what they are doing you don't need a big team." Thanks Roman! Afterwards everyone enjoyed the evening with like-minded professionals and discussed how Service Design impacts business in the digital age or how you drive digital transformation in your company with service design thinking and doing.


You can read the full blog post and view much more photos over at INDEED:


http://www.indeed-innovation.com/journal/recap-service-design-thinking-doing


The SDN German Chapter would like to thank INDEED and the speakers for a great Service Design Day event!

 -- Picture (c) by INDEED
Picture (c) by INDEED

Related Headlines

SDN Chapters Touchpoint Roundtable: Smart Service Design

Touchpoint Roundtable: Smart Service Design

Join editors and authors of the most recent issue of Touchpoint for a roundtable discussion on 'Smart Service Design'

Continue reading
SDN Chapters SDN Global Café - Join us on February 2, 2023!

SDN Global Café - Join us on February 2, 2023!

Calling all SDN Members, we got a treat for you! SDN Global Café - Service Design at Scale in a Global Organisation with Érico Fileno will take place on February 2, 2023.

Continue reading
SDN Chapters Service Design Global Conference 2023 - Save the date!

Service Design Global Conference 2023 - Save the date!

We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!

Continue reading
SDN Global News SDN Academy | Coming Up 2023

SDN Academy | Coming Up 2023

Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design knowledge while getting updated on the latest trends in the service design industry. Whether you are a beginner or an expert in the world of service design, these courses intend to advance everyone's skills and career. Secure your spots by marking your calendar and registering today!

Continue reading