A hands-on introduction to LEGO® SERIOUS PLAY®. A playful way to solve almost any challenge.

Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market.

This year Mariana had the opportunity to travel to Toronto and take part in the 12th annual edition of the Service Design Global Conference (SDGC2019). Here’s her personal recap.

SERVICE DESIGN ENTHUSIASTS, LET’S UNITE! Join us for a relaxed session over snacks and refreshments, to discover different perspectives on service design in Munich.

Apprenez comment appliquer le Service Design Thinking à l'innovation rapide des Expériences Client dans les écosystèmes produit-service multicanaux. L’ «Essentials School» de Paris 'This is Service Design Doing' aura lieu du 12 au 14 février 2020.

We will go through a short and interactive introduction to Design Thinking. What is it, where does it come from and why now? What are the challenges? What are the main ‘schools of thought’ within Design Thinking? What are some real-world case studies in practice?