A hands-on introduction to LEGO® SERIOUS PLAY®. A playful way to solve almost any challenge.

Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market.

This year Mariana had the opportunity to travel to Toronto and take part in the 12th annual edition of the Service Design Global Conference (SDGC2019). Here’s her personal recap.

SERVICE DESIGN ENTHUSIASTS, LET’S UNITE! Join us for a relaxed session over snacks and refreshments, to discover different perspectives on service design in Munich.

Erlernen Sie jetzt die Methode & das Konzept des Flow, Pull und der kollaborativen Verbesserung. ✔ Grundlagen von Kanban + Aufbau eines Kanban-System = Wertschöpfung methodisch verbessern ✔

Workshop & agenda design for different types of workshops Problem statements & reframing Facilitation theory, tips and hands-on experience with a real case study Core Design Thinking workshop flow as a starting point for future workshop design