Service Design is a field of practice in which many different disciplines come together to design delightful experiences and deliver user-centered solutions to people. The large adoption of tools and methods, used in the service design process by companies and organizations, rises the need to understand how and why to use it. In this 2 days workshop, the participants0 will learn the basic principles and elements to be considered while designing a service.

This workshop will center on exploring the concept of smart services together with novel approaches to service design involving emerging technologies. By analyzing the new scenarios brought about by the rise of technologies such as Artificial Intelligence and the Internet of Things, we will explore in a practical way how it is possible to develop new innovative service concepts.

Das SDN German Chapter und der Factory Campus Düsseldorf laden ein zum Service Design Talk am 27. September, 17-19:00 Uhr.

Auch der Sektor der Mobilität unterliegt der digitalen Transformation. Welche Tendenzen zeigen sich im Markt?Was bedeutet dies für die Designer der Mobilitätslösungen von morgen?

We're happy to announce SDGC18 will be taking place in Dublin on October 11th and 12th - with pre-conference events on October 10th.

Service Design Hong Kong is all about the fusion of Design and Technology and how it is reshaping the future of business, society and culture in Asia. We focus on how practices such as Design Thinking & Service Design are being used to humanise technology and create positive outcomes for people. Our theme this year is “Human Futures in Smart Cities”, and we have incredible line up of speakers from around the Asian region. You will hear inspiring stories and case studies about how smarter cities are meeting the needs of people and communities in the region.