Lernreise Service Design in Sozialen Diensten
SERVICE DESIGN HAT SOZIALE WIRKUNG: EINE LERNREISE DURCH DIE KÖLNER SOCIAL INNOVATION- UND SERVICE DESIGN SZENE ZUM SERVICE DESIGN DAY
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Service Design TOOL SCHOOL Hannover
Service Design Thinking kennenlernen, Grundverständnis aufbauen, Kundenzentrierung erleben und Tools selbst anwenden, Einsatz für eigene Praxis verstehen: 1 Tag + 2 renommierte Coaches.
Cologne 2019
SDN Academy - Service Design Basics Workshop
Ever wondered what all the buzz about Service Design is about? Do you want to learn more about what it takes to be truly user-centric? Are you lacking methods and tools to elicit users‘ needs and design successful services? Then look no further! This two-day workshop will introduce you to the world of Service Design, cover the fundamentals of the Service Design process, and provide you with essential methods and tools to support work in this practice.
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Service Design Drinks Nürnberg #14: Maybe we think too much and see too little
Service Design-Interessierte treffen einander zum Gedankenaustausch, inspiriert durch einen ca. 30 bis 45-minütigen Vortrag. All das in lockerer Atmosphäre bei einem «Drink».
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SDN Academy - Service Design Basics Workshop
Ever wondered what all the buzz about Service Design is about? Do you want to learn more about what it takes to be truly user-centric? Are you lacking methods and tools to elicit users‘ needs and design successful services? Then look no further! This two-day workshop will introduce you to the world of Service Design, cover the fundamentals of the Service Design process, and provide you with essential methods and tools to support work in this practice.
Latest Global Events
Service Design Global Conference 2019
Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary!
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2-Day Design Thinking Fundamentals Course
This intensive 2-day course on July 9-10, 2019 will give you an in-depth level of understanding of core Design Thinking principles, key tools & terminology. The learning method for course is hands-on, ‘Learning-by-Doing,’ and takes you through the arc of the design thinking methodology as you address a real-world design challenge. You will learn a selection of Design Thinking tools during the two days including: stakeholder mapping, personas, customer journey mapping, challenge reframing, service scenarios, value network mapping, and prototyping.
