SDN Accredited Master
About Bertrand Cochet
Bertrand is passionate about... service design methodologies, innovation, accessibility, brand experience and Ethnographic Research
Vahumana, Head of Experience Design
I'm director of the Experience Design in a French agency, promoting experience economy, emotional design, usability... to design meaningful experiences and promote a real outside-in SD vision.
To me, service design means...
The powerful vision of SD over tools and processes!