27 & 28 octobre 2016, Amsterdam : Conférence Mondiale du Design de Service

Rejoignez-nous cette fin octobre 2016 à Amsterdam, pour le rassemblement de la grande communauté de Design de Service. Nous allons ensemble apprendre, partager, nous inspirer, tisser nos réseaux et faire encore progresser notre discipline. Business as usual is becoming unusual.

come join us -- SDN
come join us — SDN
L’impact du Design de Service est plus important que jamais. Les designers de service portent désormais une responsabilité grandissante en concevant non seulement des expériences pour les clients, mais aussi pour les employés et pour la stratégie globale des organisations. Ils sont de plus en plus immergés dans les structures, plutôt que de pratiquer leur métier depuis l’extérieur de celles-ci. Et les services qu’ils conçoivent ne sont plus désormais proposés par les petites ou grandes entreprises. Le Design de Service participe aux changements incrémentaux et de transformation des gouvernements, du secteur public, des organisations non-gouvernementales, des acteurs de la santé, de l’éducation et plus encore. De plus, ses techniques sont peu à peu employées dans un sens plus large par les politiques publiques et les stratégies des entreprises, de l’innovation aux lean strat-ups.
Rejoignez-nous cette fin octobre 2016 à Amsterdam, pour le rassemblement de la grande communauté de Design de Service. Nous allons ensemble apprendre, partager, nous inspirer, tisser nos réseaux et faire encore progresser notre discipline. Business as usual is becoming unusual. Et c’est sans aucun doute un progrès ! 

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