About Tiina Maria Honkanen
I'm a Service Designer working in customer experience & product development. Interested in service innovation and service prototyping. Semi-professional musician. I love the outdoors & nature.
I finished my Master's thesis on Prototyping Future Services in May 2017. I'm especially interested in the delivery phase and studying the benefits prototyping can bring to communication, training & implementation. Doing, not just planning; piloting, implementation and delivery.