About Teemu Moilanen

Teemu Moilanen
Helsinki | Finland

I'm a service development enthousiast with 20 years of experience as an consultant and academic. I have a particularly strong experience in tourism industry (airlines, hotels, ski destinations etc).

Don't grow up. It's a trap!

I've participated in different roles into 70+ Service Design projects ranging from airlines and hotels to pharmacies and health care organizations. In HAAGA-HELIA University of Applied Sciences I've been coaching experienced service industry professionals to the world of Service Design for years, and as of today that network of people has grown to approx 450 managers from Finland. If you are looking for partner organizations, SD case examples or future employers, please don't hesitate to contact me.

Teemu Moilanen
Principal Lecturer, Consultant

Teemu’s interest in Service Design

Service design in the experience economy, Measuring the impact of SD, Transformative service design, Place branding and SD, Service design process and tools.


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