Chapter events - Finland

Meet Your Fellow SDN Members online events continue! Wednesday Feb. 10th at 17-18 we will meet our SDN accredited Master member Milla Mäkinen who will share her experiences about the accreditation.

Meet our guest - Milla Mäkinen

Milla Mäkinen is a solution oriented and innovative Change Designer and Facilitator specialized in experience design. She is an internationally accredited Service Design Master Trainer / Coach by the Service Design Network and a PhD candidate in the Culture-based Service Design Doctoral Program of the University of Lapland. Her specialities include customer and employee needs assessment using ethnographic and service design tools, process design based on service design thinking, co-creative workshop design and facilitation for understanding customer needs and experiences and facilitation of co-creation processes for producing new services.

Get to know Milla better on LinkedIn:

Milla - Mäkinen

Milla Mäkinen, an internationally accredited Service Design Master Trainer