About Thomas Hammer-Jakobsen
I'm the founder of Copenhagen Living Lab. I work with people and organizations who rethink healthcare and welfare.
I'm the proud co-author of "Connect - design for an empathic society". A book on 'design for connectedness'. About the development of services and systems that support behavioral change and connectedness in day-to-day routines -especially during major transitions in life. I celebrate aging and are currently compiling a vocabulary on the new value of old. To be be used in conversations on how old can become the human breeze kissing the wings of a society love on empathy.
Thomas’s interest in Service Design
I have been a part of Service Design since the conception of the term