About Rikke B. E. Knutzen
To me, service design means...
I have a strong passion for people, change and impact. I believe that the thinking and mindset behind service design has a lot to offer for improving organisations and creating a better world. Service design is for me as much a practical and hands-on discipline as a strategic one. It's not a set of tools - it's a handcraft build over time. It's the people-part of design thinking that gets me going!