We’ve recently made a couple of changes to our board and team here in Denmark. Please welcome Lilith and Gertrud, who’ve recently joined as board members.
Gertrud and Lilith are not entirely new to the workings of SDN, as they've helped establish events in our Copenhagen city team for the last 1.5 years. Sadly, Charlotte has decided to step down as part of the board, but luckily we won’t lose her entirely, as she’ll continue as part of our city team. Katrine, Rikke, and Peter continues to be part of the board.
Lilith will take over the role of Chapter Representative from Katrine.
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!
Back in 2019, the Swiss Service Design Network team got in touch with 50+ service design practitioners to better understand: the state of Service Design in Switzerland, what makes Swiss services different, and what do they expect from a community of service designers. Here is what we learned.
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