We’ve recently made a couple of changes to our board and team here in Denmark. Please welcome Lilith and Gertrud, who’ve recently joined as board members.
Gertrud and Lilith are not entirely new to the workings of SDN, as they've helped establish events in our Copenhagen city team for the last 1.5 years. Sadly, Charlotte has decided to step down as part of the board, but luckily we won’t lose her entirely, as she’ll continue as part of our city team. Katrine, Rikke, and Peter continues to be part of the board.
Lilith will take over the role of Chapter Representative from Katrine.
Register for the Service Design Global Conference 2023 and attend its 16th edition in Berlin or online!
Touchpoint – The Journal of Service Design provides a window into the discussion of service design, facilitating a forum to debate, share and advance the field and its practices. In addition, it aims at engaging clients to listen in on the discussion, learn about the field, and become involved in the development and implementation of service design for their organisations.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
As we learn in this issue of Touchpoint, organisations large and small are applying the same rigour - and many of the same tools and techniques used to focus on customers - to make sure that employees perform at their best, and are fulfilled in their work. And it’s become a natural domain of service designers, who are taking on this challenge around the globe.
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