For many companies that used to traditionally focus on products, "service" and "after sales" has for the last years become the new hot topics. This includes companies like Vestas, Grundfos and MAN Diesel & Turbo. "Servitization" is the buzzword, that goes along with this transformation. It's about creating services around products, increasing competitiveness and creating increased value for the business and the users.
Now you have a great chance!! Come and meet Adrià Garcia i Mateu - a service designer from HOLON in Catalonia. He has over the years worked in the intersection between servitization and service design and has a passion for communicating and inspiring people. He has experience in guiding companies through this specific transformation from product orientation to service orientation.