I started my career as a information designer before CD-ROMS and the internet. My design skills are mostly self taught through frying pan school of learn on the fly, and refine as you go. I have had a really interesting career in Chicago and have been very fortunate for the interesting projects that I have the good fortune of being a part of. Service design provides an amazing framework to assist in communicating the design process with teammates and clients. As a self taught service designer I love how there are always new techniques to try.