About Emily Jacoby

Emily Jacoby
Madison | United States


Emily Jacoby Widen Enterprises, Service Design Manager

2017 Bring awareness of Service Design to my organization and transition to be 100% SD 

2018 Educating organization on Service Design doing Practice Service Design

2019 Moved the role into UX and expanded the team into Research & Design

2020 Partnered with an agency to explore desired customer outcomes

2021 SD team grows and launches new service model

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