About Gordon Ross
20 year veteran in leading the design of compelling digital services, across private and public sector, based in Vancouver. One of the founders of the Vancouver User Experience Group in 2003.
in my area
Owner of OpenRoad, 20 year old professional services firm making new experiences possible. An award-winning agency committed to human-centred, participatory methods, evidence-based practice, and complexity theory-inspired methods. Creators of products and services for brands in North America and across the world, including Pokemon, Honeywell, Electronic Arts, the Government of BC, lululemon, TELUS, and more.
Gordon’s interest in Service Design
You cannot not design. So how else should you do it?