The SDN Talks of SDN chapter Brazil this year will be held in November 19th.
The venue will happen in Laje, a innovation consultancy based in Rio de Janeiro where main representatives of Service Design in Brazil will come together present business cases, academic presentations and to promote discussion rounds.
This year’s event theme is “ Service Design TOOLS”. In the morning we will have a set of talks by 3 professionals of Service Design Industry in Brazil: Gustavo Vieira, Fabio Amado and Igor Drudi. The discussion will be mediated by Clarissa Biolchini, cofounder of Laje. In the afternoon we will offer a workshop “Empathy Research workshop”, by Tatiana Martins, research specialist.
Discussion pannel mediated by Clarissa Biolchini, cofounder of Laje
10h: “Blueprint: how this tool can help diagnose and design new services”, by Gustavo Vieira ( Livework)
10h40: “Playing as part of the process! How Lego® Serious Play® methodology empowers Service Design”, by Igor Drudi
11h40: “The value of Service Design tools”, by Fabio Amado
* Free entry at talks. Enroll at http://bit.ly/2fLLDzP
14h00: “Empathy Research workshop”, by Tatiana Martins
* To participate in the workshop, Enroll here.