About Usamah Jan

Usamah Jan
Riyadh | Saudi Arabia

Innovation & Service Design Catalyst

Usamah is passionate about... service design thinking and innovation

Usamah Jan DGDA, Service Transformation Associate Director

Passionate about enabling Innovation & Service Design in organizations, building people capabilities, and facilitating strategic & creative workshops, capitalizing on 15+ years of experience working for different sectors (Government, Telecommunication, IT, & Banking).


Capable of enabling organizations to boost the creativity & innovation in their culture, supporting organizations in structuring their innovation roadmap, and building their employees capabilities to adopt service design mindsets using the tools & techniques in their day to day work.




LinkedIn: https://www.linkedin.com/in/usamahjan/


Twitter: https://twitter.com/UsamahJan

To me, service design means...

creating/enhancing services that will impact the life of users, customers, providers, & the community members in general


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