About Hanan Alanazi

Profile
Hanan is passionate about... design and culture, service design methodologies, user experience, prototyping, service delivery, trends, workshop, user journey, user-centred, inclusive, field research, workshops, observation, participatory approach, quantitative research, testing, customer loyalty, elderly care, social care, qualitative research, co-creation, cost-effective, touchpoint analysis, cultural change, service blueprint, collaboration, service design toolkit, experimentation, mobility, accessibility, co-design, empathy-building, gamification, feedback culture, system design, sustainability, user testing, communication, continuous innovation, value proposition, ethnographic, journey map, secondary research, co-design sessions, customer experience, service pilot, experience roadmap, immersive experience, universal design, ethnographic research, customer service, brand experience, information design, experience prototyping, contextual research, data analysis, service design and CX

Hi everyone! I'm Hanan Alanazi, a Service & Experience Designer based in Saudi Arabia
My background is in Computer Science & HCI. With 5 years of experience, I started as a UX Designer, but turns out I was doing Service Design all along!
Now, I’m at Saudi Post | SPL shaping postal and logistics services for both public and private sectors.
Looking forward to connecting and collaborating!