SDN Arabian GCC launch event in three cities.
SDN Arabian GCC Chapter wrapped up an event that spanned 3 cities Saudi Arabia and UAE. The event that was organized by the chapter's co-founders and sponsored by the chapter sponsoring organizations helped connect service design community across the region. In UAE, The event was hosted in Dubai at EY-Seren offices with attendance from Engine Group. In Saudi Arabia, the event was hosted in HUED offices in Riyadh and in Inspiring Experience offices in Jeddah.
After the conclusion of the building phase, the team plans to conduct another launch event in Dubai late 2018.
The event featured an introduction of Service Design Network with a deeper focus on the chapter, its mission and focus goals. The organizers engaged more than 60 attendees in all three cities in activities to help identify and prioritize needs and initiatives for the chapter to address.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
We are excited to share the entire recording and the full transcript of this event with Organisational Choreographer and Creative Strategist Katrin Kolo.
Per anni i servizi hanno funzionato “a chiamata”: il cliente ha un problema, contatta l’azienda, l’azienda risponde. È un modello reattivo, spesso lento, costoso e poco coerente. L’intelligenza artificiale ribalta questo schema. Grazie alla capacità di analizzare grandi quantità di dati in tempo reale, l’AI permette ai fornitori di servizi di anticipare i bisogni, intervenire prima che il cliente debba chiedere aiuto e modellare l’interazione sul singolo individuo, non sulla “media” dei clienti.
We are excited to share the entire recording, recommended resources and the fill transcript of this event with Freelance Service Designer Leili Mirzakhalili.
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