About Paul Hodgson
Hello. I'm a service design BA and DM.
Hi there. I deliver big transformational projects, usually working as a product owner, delivery manager or business analyst. I am now an accredited as service design practitioner too, because all the projects I have worked on for the last 20 years have, at their core, been about service design.
When I have to pick out a few bullet points from my career to show what I've done, these are the ones I usually go for...
* Delivered multiple digital products in government since 2002. This includes delivering multiple Brexit-related government products for DEFRA (MMO) as delivery manager and product owner coach from discovery to beta.
* Board director with revenue responsibility managing delivery of £XM products.
* Floated first dedicated multimedia firm on AIM and NASDAQ.
To me, service design means...
Service design is the golden thread that runs through all successful business changes.