About Gassia Salibian
Profile
Future-Proof Consulting,
Principal at Research & Service Design Consultancy
Hi, I lead a customer experience and business strategy consultancy, helping companies - from startups to Fortune 100's - deliver differentiated experiences that people crave.
To me, service design means...
I am a lifelong learner and have immense curiosity about people and cultures. The international nature of SDN connects me to the practice of service design throughout the world and helps me understand the different ways services are perceived and valued across cultures.
Gassia’s contributions
How to contribute
Case Study
Touchpoint Article
Taming Organisational Challenges in Service Design
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