About Raisa Maijala
A service designer, who believes on customer approached thinking and always ready to learn new things.
I'm the co-founder of service design agency Palvelumuotoilutoimisto Palvelupolkuja Oy, where I work as a service designer/CEO. I am responsible for leading service design activities and selecting tools which are used in customer projects. I also teach service design and facilitate workshops. I have particular experience in the following service sectors: tourism, healthcare, customer relations and public sector.
Raisa’s interest in Service Design
Service Design (tools, methods, the way of thinking), empathy, cocretion, innovation, customer oriented approach, human centered design