Welcome
Thank you for a great conference!
On October 29th SDN held an intensive one day Service Design Conference in Cambridge, Massachusetts U.S.A. The conference was hosted by Microsoft at the New England Research and Development Center with beautiful views over the city of Boston.
The atmosphere on the day was creative and focused. The line up included speakers from IDEO, The Mayo Clinic, Kaiser Permanente, Engine, frog design, The Harvard Business Review, Continuum and Microsoft. Not only did these speakers offer refreshing and inspiring insights into the world of Service Design, our participants enriched the atmosphere with fantastic questions and points. We hope our guests were successful building on your own personal network and make important connections with other participants.
We would also like to say a special thank you to our team of volunteers, without whom the conference could not have succeeded.
your sdn conference team
Shelley Evenson, Jamin Hegeman, Mark Jones, Birgit Mager
Special thanks to our sponsors

Service Design Conference 2009
The second conference of the international Service Design Network took place on the beautiful island Madeira, Portugal, from 26th to 27th of October 2009.
Pictures from last year’s conference can be found here.
Videos of all presentations can be watched here.
Service Design Conference 2008
The very first conference of the international Service Design Network took place in Amsterdam, Holland from 24th to 26th of November 2008.
Pictures from the first year’s conference can be found here.
Videos of all presentations can be watched here.

