Welcome

Dear All,

We would like to say a warm “Welcome” to you, the visitors of our Service Design Network Conference 2009 Website. Good to see you here!

This year, the sdn conference, entitled "beyond basics", will take place on Madeira in Portugal, an island that provides great facilities and professional support for our come-together. Apart from excellent value for money and beautiful surroundings, it offers professional and pleasant conditions to make this event happen. Not at least the cooperation with sdn member University of Madeira is a great help during the planning process and was one of the main deciding factors for choosing Madeira as our conference venue.

Having explored the basics of Service Design in many interesting presentations and workshops at last year’s sdn conference, it is now time to dig deeper into the field. We will present a vivid mix of different presentations, workshops and papers in order to provide you with academic and practical expertise from renowned international players in the Service Design field. Don’t miss this chance to socialise, gain knowledge and exchange experiences with Service Designers and service-oriented companies worldwide!

We are looking forward to seeing you all in October (26th-27th) and an inspiring, motivating and gainful time on Madeira in Portugal. Members will already meet on the "Members Day", 25th of October!

Best wishes,
your sdn conference team

Birgit Mager, Bettina Thielen and Judith Altenau

...also in the name of the Conference Planning Board: 

Shelley Evenson, Denis Weil, Jamin Hegeman, Stefan Holmlid and Oliver King

Registration is open now. Register here!

Service Design Conference 2008

The very first conference of the international Service Design Network took   place in the beautiful city of Amsterdam, Holland from 24th to 26th of November 2008.

Pictures from last year’s conference can be found here.
Videos of all presentations can be watched here.