Transformator

Based in Sweden Transformator are consultants in the area of Service Design. Regardless of the type of touch point, Transformator sharpens the interface between the service company and their customers in order to create extraordinary service experiences. With industrial design practices for both user insight and innovation, Transformator help organisations and companies to enhance the experience and increase the value in their interaction with their customers. Founded in 1998, Transformator have gained great experience from a wide range of industries such as security, banking, insurance, healthcare, logistics and recreation.

Below, you can download some case studies on projects Transformator did with the parking company EuroPark, the hospital Karolinska and the insurance company Länsförsökringar!

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