Tieto Corporation
From the very beginning, Tieto has focused on Customer Service: strategy, design, implementation and maintenance. At Tieto we boost customer conversion rates for our clients; optimize the sales funnel; grow customer value; and increase customer loyalty through compelling user experience design. Combined with a focus on lowering cost per customer, this provides a sound business case for our clients. Customer touch point analysis is our starting point for the implementation of Customer Services. Iterative development and quick concept visualization give our clients a tangible solution right from the start of the service design implementation
Today´s customers expect services to take account of real life behavior and channel diversity. 800 Experts at Tieto Digital Transformation and Consulting are specialized in developing service and sales solutions from the consumer´s viewpoint. As part of our multichannel service design approach, we use typical consumer situations as a design starting point. By developing a systematic outside-in approach, companies create flexible service processes that allow for variations in consumer behavior and solve situation-specific issues.Tieto is a leading IT services company with over 17,000 experts in some 30 countries. Tieto’s in-depth knowledge of the entire process of developing digital services enables our clients to produce services that meet their business objectives.
More Information and contact:
Tieto Digital Transformation and Consulting
Printerweg 10
3821 AD Amersfoort
The Netherlands
P.O.Box 254
3800 GB Amersfoort
The Netherlands
Phone: +31 (0)33 453 62 00
Fax: +31 (0)33 453 62 99
E-mail: nederland.info@tieto.com
Amersfoort
Netherlands
