Scenarios

Definition: Use scenarios method to prototype ideas or possible directions. This method is also an effective way of illustrating how end products or services will relate to users. How: Based on observation, define a character or characters who will use the end product - see User Profiles. Define the key moments of interaction between the characters and the end product or service. Realise these key interactions as a short text, a storyboard or even act it out as a role play. Test the scenario on users or yourself. Use what you learn to improve the design further. To investigate the full scope of user interactions, three or four scenarios may need to be constructed, each around the needs of a different character. Resources: Someone who can draw, sheets of paper, markers, a video camera or computer depending on chosen realisation method. Source: Livework Studio Ltd Links: Knowledge Cell: User Centred Design, Alison Black click here Recent stories and links on scenarios click here