Out now: “Designing Services with Innovative Methods” by Satu Miettinen and Mikko Koivisto

In the new book “Designing Services with Innovative Methods”, edited by Satu Miettinen and Mikko Koivisto, Service Design Experts Birgit Mager, Ezio Manzini and Stefan Homlid discuss how Design thinking and innovative methods work as tools for co-creating services and desireable value propositions, how Service Design is an effective means to design a more sustainable society and how Interaction Design offers us insights into more user-oriented services. Design practitioners such as Fran Samalionis (IDEO), Arne van Oosterom (DesignThinkers) and Paul Thurston (thinkpublic) share their Service Design thinking and the benefits of the Service Design case studies from different business areas. Different cultural contexts are presented and described in detail. “Design Services with Innovative Methods”, which is a joint publication between the Kuopio Academy of Design and the University of Art and Design Helsinki, opens the discussion on designers’ methods and approaches to developing services.
For more information and orders contact books@taik.fi or Satu Miettinen at satu.a.miettinen@savonia.fi.