General News

The first post-graduate school of design in Italy presents, in a panel at Triennale di Milano, its new Masters programme starting in January 2011, and the related competition Unexpected Courtesy, closing on September 6th.

Dan Lockton, David H­arisson and Neville Stanton wrote a fantastic article in Touchpoint 4 regarding design for behavioural change, which they are approaching with their new Service Design toolkit DwIv.1.0: 101 Patterns for Influencing Behaviour through Design. The toolkit consists of 101 simple cards illustrating a particular ‘gambit’ for influencing people’s interactions with products, services, environments and each other, via the design of systems.

We are happy to announce that the Service Design Network Germany has come alive!

We want to bring Service Design on the top of the agenda of  policy makers, industry, institutions, media, academics and professionals. We want to channel the energy of Service Designers in Germany in order to let Service Design grow successfully!

Design Västerbotten is one of the largest regional design projects in Sweden, and it involves companies and municipalities as well as schools and other organisations within business development. Our business advisors demonstrate how design can result in a strategic business development, as well as offering customer oriented activities and helping you to get in contact with the right designer.

We are happy to announce the new Funky Projects office in Madrid!

The office starts smoothly but forsees to grow in many senses with this new branch. So at the moment Funky Projects has offices in Madrid and Bilbao, with 12 employees.

Get more info at the Funky Projects website!

In an effort to continue to develop Service Science as a new academic discipline, IBM has agreed to sponsor eight student travel scholarships of US$400.00 each to attend the Art & Science of Service Conference, which will be held at IE Business School in Madrid, Spain on June 2-4, 2010. There will be a Doctoral Student Consortium held on June 2, which is free for doctoral students. In addition, students will be charged a reduced registration fee to attend the conference itself on June 3 and 4.

We are happy to announce that the British newspaper The Guardian has released a ten page supplement on Service Design today, Monday, 15th of March!
In co-operation with the Service Design Network The Guardian has produced a supplement themed on Service Design and Innovation in partnership with organisations from the Service Design and Innovation markets. Included are many interesting case studies and best practices with perceivable business impact but also enjoyable and easy understandable examples. 10 Pages,  350.000 copies.... great stories!